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Legal
Refunds & Cancellation
Last updated: June 11, 2026
PitchDeckGenie is operated by CodeAustral LLC. This policy explains how refunds and cancellations work for purchases made on pitchdeckgenie.com. This policy is governed by the laws of Delaware, USA.
One-time digital products
7-day refund window from purchase if the product doesn't work as described. Email [email protected] with your receipt.
Subscriptions
- Cancel anytime from your account page (or by email).
- Access continues to the end of the paid period; no further charges.
- We don't refund partial periods except where the service was unavailable.
Credits
- Unused credits are refundable within 7 days of purchase.
- Used credits are not refundable.
How to request a refund
Email [email protected] from your purchase email with the receipt number. Refunds are issued to the original payment method via Stripe, typically within 5–10 business days. Statutory rights in your country are unaffected.